common problem

Common Problem

Frequently Asked Questions


Are GMCC air conditioners sold by GMCC?


No, Midea Group's parts division includes two brands, GMCC and Welling. Among them, GMCC is a professional R & D, production and sales of rotary and reciprocating compressors, and does not include air conditioners. The GMCC air conditioners on the market have nothing to do with the company.


Will the compressor and motor use the same brand GMCC or Welling?


will not. On July 4, 2015, the Midea Group's Compressor Division (GMCC) and Motor Division (Welling) officially launched a strong alliance between two major global home appliance core component brands. They will pursue a dual-brand operation strategy and build GMCC and Welling simultaneously. Brand.


One out of every three air conditioners in the world uses a GMCC compressor?


Yes. According to statistics released by the industry authority "Industry Online", since 2014, the global market share of GMCC household air-conditioning compressors has reached 30%, with an annual production and sales of 45 million units. In fact, the Indian market share of GMCC air-conditioning compressors exceeds 50%!


One out of every three air conditioners in the world uses a Welling motor?


Yes. Welling has an annual production capacity of 220 million units, accounting for 30% of the global air-conditioning motor market and 22% of the global washing series motor market.

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Service Network

Service Network

Our products are sold worldwide, and overseas offices have been set up in the United States, Italy, Thailand, South Korea, India and other countries and regions to provide regional services for global customers. At the same time, we are the only company in the industry that has continuously carried out customer satisfaction surveys for ten years. With a scientific method and "customer-centric", we have continuously improved and won customers from various parties in new product development, technical services, after-sales service and commercial promotion Highly praised.




Profile name


2018 Reciprocating Compressor Product Brochure


2018 Rotary Compressor Product Brochure


Motor Product Manual 2018


GMCC Brand Manual


Environmental information disclosure of Anhui Meizhi Refrigeration Equipment Co., Ltd.


GMCC green core


New Field Product Brochure 2019


2019 Motor Product Brochure


2019 Ice Press Product Brochure


Air Compressor Product Brochure 2019


Terms of Service

Service Terms

Midea Platform Service Agreement
You are welcome to sign this Midea Platform Service Agreement (hereinafter referred to as the "Agreement") with Midea Platform and use Midea Platform Services!
This service agreement replaces the previous user agreements of Midea's various malls and app clients from the date of its release. The "service agreements" referred to throughout the Midea platform refer to this agreement.
In order to protect your own rights, please read the specific expressions of each clause carefully. The index keywords listed before the terms of service are only used to express the purpose of the terms, and do not affect or limit the meaning or interpretation of the terms of this agreement.
[Read carefully] Before you click and agree to this agreement during the application registration process, you should read this agreement carefully. Please read carefully and fully understand the content of each clause, especially the clauses that waive or limit liability, the application of law and dispute resolution clauses. The terms of waiver or limitation of liability will be underlined in bold and you should read them. If you have any questions about the agreement, you can consult Midea's platform customer service.
[Signing action] If you follow the registration page to fill in the information, read and agree to this agreement and complete the registration process, it means that you have fully read, understood and accepted the entire content of this agreement, and reached an agreement with Midea to become a Midea platform "user". In reading this agreement, if you do not agree with this agreement or any of its terms, you should immediately stop the registration process.
Midea's platform: refers to, but not limited to, Midea Mall (domain name is midea.com), Little Swan Mall (domain name: littleswan.com), Ander Logistics (annto.com), Little Swan i Smart App, Mercure App, Direct Link app and other websites and clients.
Midea: Single or collective name for Midea platform operators, including but not limited to Midea Mall operator Midea E-Commerce Co., Ltd., Little Swan Mall operator Wuxi Little Swan Co., Ltd., and Mercure App operator Midea Smart Home Technology Co., Ltd. , Ander Logistics, the operator of the direct app, and other Midea Group, its subsidiaries, branches and affiliates related to this agreement. Midea's platform services: Midea's various services based on the Internet, including but not limited to Midea's platform websites, clients, and other forms.
Midea Platform Rules: Includes all rules, interpretations, announcements, etc. that have been issued and subsequently released in all Midea platforms, as well as various rules, implementation details, product process descriptions, announcements, etc. issued by each platform. Affiliated companies: Single or collective name for all operators of Midea Group.

Second, the scope of the agreement
2.1 Contracting entity
[Equal subject] This agreement is concluded between you and Midea platform operators. This agreement has the same contractual effect as yours and Midea platform operators.
[Subject information] Midea platform operators refer to the legal entities that operate Midea platforms. You can check the information disclosed at the bottom of each homepage of Midea platforms at any time to determine the subject of Midea that fulfills your contract. Under this agreement, Midea's platform operators may change according to Midea's business adjustments. After the change, Midea's platform operators will jointly perform this agreement with you and provide services to you. The change of Midea's platform operators will not affect your Equity under the agreement. Midea platform operators may also be added because of the provision of new Midea platform services. If you use the new Midea platform services, you are deemed to agree to the newly added Midea platform operators to perform this agreement with you. In the event of a dispute, you may determine the subject and the counterparty to the performance of your contract based on the services you use and the specific actors who have an impact on your rights and interests.
2.2 Supplementary Agreement
Due to the rapid development of the Internet, the terms set out in this agreement signed by you and Midea cannot completely list and cover all your rights and obligations with Midea, and the existing agreements cannot guarantee full compliance with future development needs. Therefore, Midea ’s platform privacy policy and Midea ’s platform rules are supplementary agreements to this agreement, which are inseparable from this agreement and have the same legal effect. If you continue to use Midea ’s platform services, you are deemed to agree to the above supplemental agreement.

Third, account registration and use
3.1 User qualification
You confirm that before you start the registration process to use Midea's platform services, you have the capacity for civil conduct that is commensurate with your behavior as required by the laws of the People's Republic of China. If you do not have the civil capacity that suits your actions, you should obtain the unity of your parent or guardian, and you and your parent or guardian shall bear all the consequences caused by it in accordance with the law.
In addition, you also need to ensure that you are not the subject of trade restrictions, sanctions or other legal or regulatory restrictions imposed by any country, international organization or region, otherwise you may not be able to register and use Midea's platform services normally.

3.2 Account Description

[Account Registration] After you follow the registration page to fill in the information, read and agree to this agreement, and complete the registration process, you can get a Midea platform account and become a Midea platform user.
[Account Use] You have the right to log in to Midea's platform using your Midea member name, email address, mobile phone number (hereinafter referred to as "Account Name") and the password (the account name and password collectively referred to as "Account") you set or confirm.
Because your Midea account is linked to your personal information and Midea platform business information, your Midea account is limited to you. Without the consent of Midea Platform, your direct or indirect authorization of a third party to use your Midea account or obtain information under your account is invalid. If Midea Platform determines that the use of your Midea account may endanger your account security and / or Midea platform information security, Midea Platform may refuse to provide corresponding services or terminate this agreement.

[Account transfer] Because the user's credit information is associated with the user account, you can only transfer the account if there is a legal provision, a judicial ruling, or the consent of the United States, and in accordance with the user account transfer process stipulated by the United States platform rules. Once your account is transferred, the rights and obligations under that account will also be transferred. In addition, your account must not be transferred in any way, otherwise Midea has the right to pursue your liability for breach of contract and all liabilities arising therefrom shall be borne by you.

[Real-name authentication] As a platform operator of Midea, in order to make you better use the various services of Midea platform and ensure the security of your account, Midea can require you to complete real-name verification in accordance with the requirements of Midea companies and Chinese laws.

[Inactive account recovery] If your account meets the following conditions at the same time, Midea can recover your account, your account will no longer be able to log in to Midea platform, and the corresponding service will be terminated at the same time:
(1) Unbound accounts that have passed real-name authentication;
(2) Not being used to log in to any US platform for six consecutive months;
(3) There is no valid business that has not expired.

3.3 Registration Information Management

3.3.1 true and legal
[True Information] When using Midea's platform services, you should provide your information accurately and completely (including your name and email address, contact phone number, contact address, etc.) as prompted by Midea's platform page, so that Midea or other users can communicate with You are contacted. You understand and agree that you have an obligation to maintain the authenticity and validity of the information you provide.

[Legality of Member Name] The beauty member name you set must not violate the national laws and regulations and the rules and regulations of the beauty platform on the management of member names. Otherwise, beauty beauty can recover your beauty member name. The recovery of Midea's member name will not affect your login to Midea's platform and use Midea's platform services with your email address and mobile phone number.

3.3.2 Update maintenance
You should update the information you provide in a timely manner. In the case that the law clearly requires Midea as a platform service provider to verify the information of some users (such as platform sellers), Midea will check your information from time to time in accordance with the law. Verify that you cooperate to provide the latest, true, complete, and effective information. If Rumei failed to contact you according to the information you provided last time, you did not provide the information in time according to the requirements of Meimei, the information provided by you is obviously inaccurate or the administrative and judicial authorities verify that the information you provided is invalid, and you will be responsible for your All losses and adverse consequences caused by itself, others, and beauty. Midea can send you a notice or request for rectification and require you to re-certify until you suspend or terminate the provision of some or all of Midea's platform services to you. Midea is not responsible for this.

3.4 Account Security Specifications

[Account Security Custody Obligation] Your account is set up for you and kept by you, and Midea will not actively ask you to provide your account password at any time. Therefore, it is recommended that you keep your account safe and ensure that you log out and leave Midea's platform at the end of each online session.
Midea is not responsible for the loss and consequences of your account due to your active disclosure or your attack, fraud, etc., and you should recover it from the infringer through judicial or administrative remedies.

[Responsibility for account behavior] Except for the fault of Midea, you shall be responsible for all the behavior results (including but not limited to signing various agreements online, publishing information, purchasing goods and services, and disclosing information, etc.) under your account.

[Information for Daily Maintenance] If you find any unauthorized use of your account to log in to Midea's platform or other situations that may cause your account to be stolen or lost, you are advised to notify Midea immediately. You understand that it takes reasonable time for Midea to take any action against you, and that Midea's actions at your request may not avoid or prevent the formation or expansion of the consequences of violations. Apart from the existence of a legal fault of Midea, Midea is not liable.

4. Midea Platform Services and Specifications
[Service Overview] You have the right to enjoy services such as the purchase and evaluation of goods and / or services, and the handling of transaction disputes on the Midea platform. For details, you can log in to the Midea platform to browse.
4.1 Purchase and evaluation of goods and / or services
[Purchase of goods and / or services] When you purchase goods and / or services on the US platform, please be sure to carefully confirm the product name, price, quantity, model, specification, size or time, content and restrictions of the purchased goods Important matters such as sexual requirements, and verify your contact address, telephone, and consignee information when placing an order. If the consignee you filled in is not you, the legal consequences of the consignee's actions and expressions will be borne by you. Your purchase behavior should be based on real consumption needs, and there should be no malicious purchases or malicious rights protection of goods and / or services that disrupt the normal trading order of the US platform. Based on the need to maintain the order and transaction security of Midea's platform, Midea can proactively perform operations such as closing related trading orders when it discovers the above situation.
[Evaluation] You have the right to evaluate other users' goods and / or services that have entered into transactions with you in the evaluation system provided by Midea. You should understand that your evaluation information on the US platform is public. If you are not willing to disclose your identity information to the public in the evaluation information, you have the right to choose to publish the evaluation content in an anonymous form.
All your evaluations shall comply with the relevant provisions of the Midea Platform Rules, and the evaluation content shall be objective and truthful, and shall not contain any obscenities, vulgarity, advertising information, and other prohibited information listed in laws and regulations and this agreement; you shall not Improperly assist others to enhance credit or use evaluation rights to threaten or extort other users. Midea may delete or block the evaluation information generated by your implementation of the above acts in accordance with the relevant provisions of Midea Platform Rules.
4.2 Dealing with disputes
[Transaction dispute settlement channels] If you have disputes during the transaction on the Midea platform, you may have the right to choose the following channels to resolve:
(1) Independent consultation with the main body of the platform;
(2) requesting mediation by a consumer association or other legally established mediation organization;
(3) complaints to relevant administrative departments;
(4) In accordance with this user agreement, bring a lawsuit in the people's court where the specific subject providing the service is located.
4.3 Limitation of Liability
[Force majeure and third-party reasons] Midea fulfills its basic guarantee obligations in accordance with the law. However, Midea does not assume corresponding liabilities for breach of contract due to the following reasons: obstacles to contract performance, flaws in performance, delay in performance, or changes in performance:
(1) Force majeure factors such as natural disasters, strikes, riots, wars, government actions, and judicial administrative orders;
(2) due to public service factors such as power supply failures, communication network failures, or third party factors;
(3) In the case of Midea's management in good faith, due to factors such as routine or emergency equipment and system maintenance, equipment and system failure, network information and data security, and other factors.

V. Protection and authorization of user information
5.1 Protection of personal information

Midea attaches great importance to the protection of user personal information (that is, information that can identify users independently or in combination with other information). When you use Midea's services, you agree to Midea ’s collection and storage in accordance with the privacy policy published on Midea platform. , Use, disclose and protect your personal information. Midea hopes to clearly introduce Midea's treatment of your personal information through its privacy policy, so Midea recommends that you read the privacy policy in its entirety (click here or click on the bottom link of Midea's platform homepage) to help you better protect Your privacy.
5.2 Guarantee and Authorization of Non-Personal Information
[Publication of Information] You represent and warrant that you have corresponding and legal rights to the information you publish. Otherwise, Midea may delete or block the information you post in accordance with the law or this agreement.
[Prohibited Information] You should ensure that the information you post does not include the following:
(1) Violating the prohibitive provisions of national laws and regulations;
(2) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terror or instigating crimes;
(3) being fraudulent, false, inaccurate, or misleading;
(4) Infringing on the intellectual property rights of others or involving third party commercial secrets and other exclusive rights;
(5) Insulting, slandering, intimidating, or involving the privacy of others, and infringing upon the legal rights and interests of others;
(6) Viruses, Trojan horses, crawlers and other malicious software or program code that may damage, tamper with, delete, or affect the normal operation of Midea's platform or unauthorized access to data and personal data of Midea's platform and other users;
(7) Others that violate social public interests or public morals or are not suitable for publishing on the platform of the United States in accordance with the relevant platform agreements and rules of the United States.

[Authorized Use] For the non-personal information such as text, pictures, videos, and audios other than personal information provided, published, and formed in the use of Midea's platform services, you will be granted Midea and its affiliates for free within the protection period prescribed by law The right to obtain a worldwide exclusive license to use and sub-license to other third parties and the right to obtain evidence and bring a lawsuit against third party infringement in its own name. You agree that Midea and its affiliates will store, use, copy, modify, edit, publish, display, translate, distribute your non-personal information or make derivative works thereof, and will use the above-mentioned forms, media, or technologies in a form known or developed in the future. Information is incorporated into other works.
Six, the user's breach and treatment
6.1 Breach of contract
If one of the following situations occurs, you will be deemed to have breached the contract:
(1) Violating relevant laws and regulations when using Midea platform services;
(2) Violation of this agreement or the supplementary agreement of this agreement (ie, Article 2.2 of this agreement).
In order to adapt to the development of e-commerce and meet the needs of a large number of users for efficient and high-quality services, you understand and agree that Midea can stipulate procedures and standards for the determination of breach of contract in Midea's platform rules. For example: Midea can determine whether you constitute a breach of contract according to the relationship between your user data and mass user data; you are obliged to fully prove and reasonably explain your abnormal data, otherwise it will be deemed a breach of contract.

6.2 Measures for breach of contract
[Information processing] If the information you post on the Midea platform constitutes a breach of contract, Midea can immediately delete and block the corresponding information according to the corresponding rules.
[Behavior Restrictions] If your behavior on the Midea platform, or behaviors that have not been implemented on the Midea platform but have an impact on the Midea platform and its users constitutes a breach of contract, Midea may suspend the provision of some or all services to you, etc. in accordance with the corresponding rules Action. If your behavior constitutes a fundamental breach of contract, Midea may seal your account and terminate the service to you.
[Account Processing] When there are specific situations such as fraud, fake sales, theft of other people's accounts, or you endanger other people's transaction security or account security risks when you breach the contract, Midea will cancel your account according to the risk of your behavior And compulsory measures such as stop payment of funds.
[Publication of treatment results] Midea can publish information on the measures for dealing with the above-mentioned violations and other illegal information confirmed by legal documents in force by the national administrative or judicial authorities on Midea's platform.

If your actions cause Midea and / or its affiliates to suffer losses (including their direct economic losses, loss of goodwill, and compensation paid externally, settlements, lawyers' fees, litigation fees and other indirect economic losses), you should compensate Midea And / or its affiliates for all the aforementioned losses.
If your actions expose Midea and / or its affiliates to claims by third parties, Midea and / or its affiliates may recover all losses from you after undertaking obligations such as payment to third parties. If due to your actions, a third party suffers a loss or you are not in compliance with the mediation decision, Midea and / or its affiliates for the protection of social public interests or consumer rights, you can instruct Alipay to transfer funds from your Alipay account. Deduct the corresponding amount to pay. If your Alipay balance or margin is insufficient to pay the corresponding amount, you agree to entrust Midea to use its own funds to pay the above amount on your behalf. You should return this part of the cost and compensate for all losses caused by Midea.
You agree that Midea instructs Alipay to deduct the corresponding amount from your Alipay account to pay the above compensation. If the amount in your Alipay account is insufficient to pay the above compensation, Midea and / or affiliates can directly offset your rights and interests under Midea and / or its affiliates' other agreements and can continue to recover.

6.4 Special Agreement
[Associated processing] If you terminate this agreement due to a serious breach of contract, Midea and / or its affiliates may suspend or even cooperate with you under other agreements for the purpose of maintaining platform order and protecting consumer rights. Measures to terminate the agreement and notify you in the manner agreed in Article 8 of this agreement.
If Midea's other agreements with you and the agreements signed by Midea and / or its affiliates, Alipay and you clearly stipulate that the cooperation of your cooperation under this agreement will be related to the processing, then Midea's order to maintain the platform order and The purpose of protecting consumers' rights and interests may be to terminate or even terminate the agreement upon receipt of instructions, and to notify you in the manner agreed in Article 8 of this agreement.

Changes to the agreement
Midea may, in accordance with national laws and regulations, change and maintain the order of transactions and protect the interests of consumers. From time to time, this agreement and supplementary agreement shall be modified. The changed agreement and supplementary agreement (hereinafter referred to as "changes") will pass legal procedures and shall be subject to We will inform you in eight agreed ways.
If you do not agree with the change, you have the right to contact Midea's feedback before the effective date of the change is determined. If feedback is adopted, Midea will adjust the changes as appropriate. If you still do not agree with the changes that have taken effect, you should stop using Midea's platform services from the effective date of the changes. The changes will not have any effect on you; if you continue to use Midea's platform after the changes have taken effect Service, you agree to the changes that have taken effect.

8.1 Effective Contact Information
When you register as a Midea platform user and accept Midea platform services, you should provide Midea with a real and effective contact information (including your email address, contact phone number, contact address, etc.). If the contact information changes, you have Obligation to update relevant information in a timely manner and maintain the status of being contactable.
The member account (including sub-accounts) that you generated when you registered for Midea's platform to log in to Midea's platform to receive messages and system messages, also serves as your effective contact information.
Midea will serve you one or more of the above contact information with various notices, and the contents of such notices may have a significant beneficial or adverse impact on your rights and obligations, so please pay attention in time.
You have the right to obtain commercial information such as product advertising information, promotional offers, etc. of the products you are interested in through the mobile phone number or email address that you filled in when registering; if you do not wish to receive such information, you have the right to unsubscribe through Midea Function to unsubscribe.
8.2 Service of notice
Midea sends you notifications through the above contact methods, including written notices sent electronically, including but not limited to platform announcements in Midea, sending mobile phone text messages to the contact phone number provided by you, and sending emails to the email address you provided, Sending system messages and station information to your account will be deemed to be delivered after the delivery is successful; a written notice sent on a paper carrier will be deemed to be delivered on the fifth natural day after the post is provided according to the contact address provided. For any disputes caused by trading activities on the US platform, you agree that the judicial authorities (including but not limited to the people's courts) may serve you legal documents (including but not limited to Litigation instruments). The mobile phone number, email address, or account number that you designated to receive legal documents will provide you with a registration on the Midea platform, the mobile phone number provided during the update, the email address, and the account number generated when registering a user in the United States. The judicial authority will send the above contact information Legal instruments are deemed to be served. The mailing address you specify is your legal contact address or a valid contact address you provided.
You agree that the judiciary may use one or more of the above methods to serve legal documents to you. The judiciary may use several methods to serve you legal documents. The delivery time shall be the first to be served among the above-mentioned methods of delivery. .
You agree that the above methods of service apply at all stages of the judicial process. Such as entering the litigation procedure, including but not limited to first instance, second instance, retrial, enforcement and supervision procedures.
You should ensure that the contact details provided are accurate, effective and updated in real time. If the provided contact information is inaccurate, or the changed contact information is not notified in a timely manner, the legal documents cannot be delivered or are not delivered in a timely manner, you shall bear the legal consequences that may arise.

Nine, termination of the agreement
[User-initiated termination] You have the right to terminate this agreement in any of the following ways:
(1) when you meet the account cancellation conditions announced by Midea Mall, you cancel your account through the website self-service;
(2) before the change takes effect, you stop using it and express your unwillingness to accept the change;
(3) You expressly do not want to continue to use Midea platform services and meet the termination conditions.

[Termination of Midea's Initiation] Midea may notify you to terminate this agreement in the ways listed in Article 8 of this Agreement when:
(1) You violate this agreement, and Midea terminates this agreement in accordance with the terms of breach;
(2) You misappropriated other people's accounts, posted prohibited information, defrauded others' property, sold fake goods, disrupted market order, or used improper means to make profits, etc., and Midea sealed your account in accordance with Midea platform rules;
(3) In addition to the above circumstances, because you have repeatedly violated the relevant provisions of the Midea Platform Rules and the circumstances are serious, Midea has sealed your account in accordance with Midea Platform Rules;
(4) Your account was recovered by Midea in accordance with this agreement;
(5) Your platform in the United States has been fraudulent, publishing or selling counterfeit or inferior / infringing goods, infringing on the legal rights and interests of others, or other serious violations of laws and contracts;
(6) Other circumstances in which the service should be terminated.
9.2 Treatment after agreement termination
[Disclosure of User Information] After the termination of this agreement, Midea has no obligation to disclose any information in your account to you or a third party designated by you, except as expressly provided by law.
[Rights of Midea] After the termination of this agreement, Midea still enjoys the following rights:
(1) Continue to keep all kinds of information listed in Article 5 of this agreement on the platform you keep in Midea;
(2) For your past breach of contract, Midea can still hold you liable for breach of contract in accordance with this agreement.

[Transaction processing] After the termination of this agreement, the transaction orders generated by you during the duration of this agreement shall continue to be fulfilled, and shall bear any losses or additional costs arising therefrom.

X. Application of Law, Jurisdiction and Others

[Applicable law] The conclusion, entry into force, interpretation, amendment, supplement, termination, execution and dispute resolution of this agreement shall be governed by the laws of the People ’s Republic of China and no conflict of laws shall be applied; if there are no relevant provisions in the law, refer to commercial practice and / Or industry practice.

[Jurisdiction] The disputes arising from your use of Midea's platform services and related to Midea's platform services shall be resolved by Midea in consultation with you. When the negotiation fails, either party can bring a lawsuit to the people's court where the subject of the business statement with you directly occurs under the Midea platform.

[Severability] Any clause of this agreement is deemed to be abolished, invalid or unenforceable, and this clause shall be considered separable without affecting the validity and enforceability of the remaining clauses of this agreement.

Privacy Policy

Privacy Policy

Legal Statement
Prompt terms
Midea reminds you: before using Midea platform services, please read and understand this statement thoroughly. If you have any questions about the content of this statement, you can consult Midea's platform customer service. In the process of reading this statement, if you do not agree with this statement or any of its contents, you should immediately stop using Midea platform services. If you use Midea platform services, it means that you agree with the entire content of this statement.
Midea's platform: refers to, but not limited to, Midea Mall (domain name is midea.com), Little Swan Mall (domain name: littleswan.com), Ander Logistics (annto.com), Little Swan i Smart App, Mercure App, Direct Link app and other websites and clients. Midea: Single or collective name for Midea platform operators, including but not limited to Midea Mall operator Midea E-Commerce Co., Ltd., Little Swan Mall operator Wuxi Little Swan Co., Ltd., and Mercure App operator Midea Smart Home Technology Co., Ltd. , Ander Logistics, the operator of the direct app, and other Midea Group, its subsidiaries, branches and affiliates related to this agreement. Declaration of rights

I. Attribution of rights
Unless otherwise stated by Midea, all products, software, programs, technologies, data and other information (including but not limited to text, images, photos, pictures, videos, audio, diagrams, layouts, electronic documents) in Midea's platform All rights (including but not limited to copyright, trademark rights, patent rights, trade secrets and other intellectual property rights and all other related rights) belong to Midea or its affiliates. Without the written permission of Midea, no one may use it without permission (including but not limited to copying, spreading, displaying, monitoring, mirroring, uploading, and downloading any content in Midea's platform through any robot or crawler or other programs or equipment). The Midea platform ’s logo, “Mid America”, “Midea”, “Little Swan”, “Littleswan” and other texts, graphics, and combinations thereof, as well as other logos, product and service names of Midea platform are all Midea and its affiliates in China and Trademarks in other countries must not be displayed, used, or otherwise processed in any way by any person without the written authorization of Midea, and you must not show others that you have the right to display, use, or otherwise do so.

Protection of Intellectual Property Rights
Midea respects intellectual property rights and opposes infringement and piracy. Intellectual property rights holders believe that Midea's platform content (including but not limited to product information posted by Midea platform members) may be suspected of infringing its legal rights and interests, and can provide written notice through Midea's customer service, and Midea will promptly process it upon receipt.

Limitation of Liability
Midea's platform is responsible for the content uploaded by itself within the legal framework; Midea's platform is not responsible for any comments, product information, etc. issued by users. Midea's platform is part of the Electronic Bulletin Board (BBS) for some services. The store and product information (including but not limited to store name, company name, contact person and contact information, product description and description, related pictures, videos, etc.) are all provided by Members provide and upload themselves, and members bear corresponding legal responsibility for all information provided and uploaded by members. User Mei ’s reprinting of works (including forum content) for the purpose of transmitting more information does not mean that Mei agrees with its views or has confirmed the authenticity of its content.

privacy policy
Midea (hereafter "we") respects the protection of users' personal information. When you use the services provided by Midea's platform, we will collect, use and share your personal information in accordance with this privacy policy. This privacy policy contains the terms of our collection, storage, use, sharing and protection of your personal information, and we recommend that you read this privacy policy in its entirety to help you understand how to maintain your privacy. If you have any questions about this privacy policy, you can contact us through the contact information published by Midea. If you do not agree with any content of this privacy policy, you should immediately stop using Midea platform services. If you continue to use any of the services of Midea's platform, it means that you have agreed to our lawful collection, use, storage and sharing of your relevant information in accordance with this privacy policy.

I. scope of application
This privacy policy applies to all services provided by Midea's platform. Your access to Midea's platform website and / or login to relevant clients to use the services provided by Midea's platform is subject to this privacy policy. It is important to note that this privacy policy does not apply to other services provided to you by third parties. For example, when the sellers of Midea provide services to you on Midea ’s platform, the personal information you provide to the seller does not apply to this privacy policy. .

How we collect information
We collect information to provide you with high-quality, personalized services. We collect information in the following ways:
1. Information you provide to us.
Information you fill in and / or submit when you register for a Midea account and related services you provide when using Midea's platform, including your name, gender, date of birth, ID number, passport name, passport number, phone number, Email, address, zip code, bank account number and related additional information.

2. Information collected during your use of the service. In order to provide and optimize the services you need, we collect information about your use of the services, such information includes:
When you use Midea Platform Services or visit Midea Platform web pages, the system automatically receives and records information on your browser and computer, including but not limited to your IP address, browser information, access date and time, language, Software and hardware characteristic information and webpage records you browse; if you visit the mobile webpage and use Midea platform services, or download or use Midea or its affiliate client software, Midea may read information related to your location and mobile device , Including but not limited to device model, operating system, device identification code, resolution, telecommunications operator, etc. In addition to the above information, we may also collect other information about you for the reasonable needs of providing services and improving service quality and service personalization, including relevant information you provided when you contacted our customer service team, and you participated in surveys The questionnaire response information provided to us from time to time, and the relevant information we collected when you interacted with Midea's affiliates and partners. At the same time, in order to improve the security of your use of Midea platform services and prevent phishing website fraud and Trojan horses, we may determine or understand your account by knowing or recording some of your network usage habits and software information you use frequently. Risk, and may record some URLs that we consider risky.

3. Information from third parties
In order to provide you with better, better, more personalized services, or to provide you with services together, or for the purpose of preventing Internet fraud, Midea's affiliates and partners will comply with the provisions of the law or with your agreement or request With your consent, share your personal information with Midea.
You understand and agree that the following information does not apply to this privacy policy:
a) Relevant data of your transactions on the US platform, including but not limited to bidding, transaction information, and evaluation data;
b) the keyword information you enter when using the search service provided by Midea platform;
c) Credit evaluation, violation of laws or violations of the rules of the United States and the measures that Midea has taken against you;
d) Relevant business registration information such as the name of the company that needs to be publicized as required by laws and regulations, and information about natural person operators.

How we use information
Midea collects your information in order to provide you with high-quality and personalized services. In order to achieve this purpose, we will use your information for the following purposes:
1. Provide you with the services you use and maintain and improve them.
2. Recommend to you content that you may be interested in, including but not limited to showing you personalized promotional information through the system, sending you product and service information, or sharing it with Midea's partners with your consent Information so they can send you information about their products and services. If you do not want to receive the above information, you can unsubscribe through the corresponding unsubscribe function.
3. We may use your personal information to prevent, detect, investigate fraud, endanger security, illegal or violate agreements, policies or rules with us or its affiliates to protect you, other our users, or us or its affiliates Party's legal rights.
4. We may combine personal information from one service with information from other services to use and share in order to provide you with more personalized service use, such as the need for you to have a wider social circle Or disclosure.
5. Other uses with your permission.

How we share information
We have the obligation to keep your information confidential, and we will not sell or rent any of your information to third parties for marketing purposes. We will only share your information with third parties in the following circumstances:
1. Obtain your consent or authorization in advance.
2. According to the provisions of laws and regulations or the requirements of administrative or judicial institutions.
3. Share your personal information with Midea affiliates.
4. Provide your personal information to trusted partners and allow them to process this information for us in accordance with our instructions and in accordance with our privacy policy and any other appropriate confidentiality and security measures.
5. If you violate China's relevant laws and regulations or the relevant agreements or rules of the United States, you need to disclose to third parties.
6. To protect the legal rights and interests of Midea and its affiliates or users.

V. Use of Cookies and Internet Beacon
In order to make your access experience easier, when you visit Midea's platform related websites or use the services provided by Midea's platform, we may use cookies, Flash cookies, or other local storage provided by your browser or associated applications (collectively "Cookies") to provide you with a personalized user experience and services. Please understand that some of our services can only be achieved through the use of "cookies". If your browser or browser add-on service allows it, you can modify the acceptance of cookies or reject Midea's cookies, but this move may affect your safe access to Midea's platform related websites and services provided by Midea's platform. Web pages often contain some electronic images (called "single pixel" GIF files or "web beacons"). Using web beacons can help websites calculate users who visit the web pages or access certain cookies. We will collect your web browsing pages through the web beacons Information about the event, such as the address of the page you visited, the address of a previously visited citation page, how long you stayed on the page, your browsing environment, and display settings.

Information storage
The information and materials that Midea collects about you will be stored on the servers of Midea and / or its affiliates. Such information and materials may be transferred to your country, region or the location where Midea collected the information and materials, and accessed there, Store and display.

7. Protection of your personal information
In order to ensure the security of your information, we strive to take all reasonable security measures to protect your information from leakage, damage or loss, including but not limited to SSL, encrypted storage of information, and access control of data centers. We also strictly manage employees or outsourcers who may have access to your information, including but not limited to signing confidentiality agreements with them, adopting different authority controls based on different positions, and monitoring their operations and other measures. Your account has security protection functions, please keep your account and password information properly. Midea will ensure that your information is not lost, misused and altered by security measures such as backing up to other servers and encrypting user passwords. Notwithstanding the foregoing security measures, please understand that due to technical limitations and possible malicious behaviors, 100% security cannot be guaranteed on the Internet. Please protect your personal information and provide it to others only when necessary. Content and information (such as photos) that you provide, upload, or post while using our services may disclose your sensitive personal information. Please consider carefully whether you are using disclosure. If you find that your personal information is leaked, especially your account and password are leaked, please contact Midea Customer Service immediately so that Midea can take corresponding measures.

Protection of minors
We value the protection of minors' personal information. If you are a minor, we recommend that you ask your guardian to read this privacy policy carefully and use our services or provide us with information with your guardian's consent .



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